Oh dear moo, someone's upset.
It's true that to get better, you need to do a little bit of the work yourself, patmi.
In this case it is a very easy event. To understand switches, you should find a post by Zeriab and click on the link in his signature. Also, since this is an item quest, you can use a conditional branch based on an item being in your possession. But yes, please do read the tutorial that Zeriab links to, it's very good and will help you immensely.