[Solved] Having problem with the CD Drive

[Karo Rushe]

Having a problem with my CD driver, the computer says the device works, but it says the registry is incomplete.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

The Cd drive is a 'matshita dvd-ram uj8d1' Operating system I'm running is a windows 8 64bit.

Google's solutions are a bit, confusing. Help Please?

[Roph]

Uh, uninstall it via device manager? Then it should re-detect it and install it.

If it doesn't immediately redetect it, just select scan for hardware changes.

[strike]

definitely try that first. 

[Karo Rushe]

Ok, I tried uninstalling it & waiting for it to detect it but didn't work. Re-scanned it & appears with the same problem. So, what's next?

[EvilM00s]

I'd say the firmware is damaged or corrupt. Is this product new, or is this a new problem on an old device? Did you just install windows 8?

[Karo Rushe]

A new problem on an Old device. It didn't give any problem ti'll now. the Computer came already installed with windows 8. If it's the firmware, is there a way to repair it?

[PhoenixFire]

"Is it plugged in? Okay, good. Have you tried turning it off then on again? You did? Hmm.."

I would recommend upgrading from Win8 to Windows 7.

[strike]

what brand laptop do you have. if you know the model number list that as well.

[Karo Rushe]

It's a Desktop
Samsung DP700A3D-A01US all in one PC series 7

[PhoenixFire]

Try this...

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

[Karo Rushe]

Thank you Spirit, it fixed it . . .

[PhoenixFire]

yay!

The power of Bing search strikes again =p

[tSwitch]

Bing search.....................

[&&&&&&&&&&&&&]

yay!

The power of Bing search strikes again =p

http://lmgtfy.com/?q=i+threw+up+in+my+mouth+a+little

[tSwitch]

I threw up in my mouth a lot.