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RMRK Announcements, Support, Feedback and Archives => Board Support / Feedback => Topic started by: Zylos on February 25, 2008, 01:27:14 AM

Title: Can't access RMRK [resolved]
Post by: Zylos on February 25, 2008, 01:27:14 AM
Okay, I have this really weird problem that suddenly started happening last night. When I tried to check my profile last night, I got this page saying "Internet explorer cannot find the webpage you're looking for." or something like that. I closed the internet explorer and tried to log back on to RMRK again. But now everytime I try to go to RMRK, I get the same thing! At first I thought it was some sort of problem with my internet connection, but this problem only occurs with RMRK. Every other site still works fine. What's more, I am able to access RMRK if I use another computer in the same building, which means that only my computer is having this problem.

I thought this problem might resolve itself over time, but it's been more than 24 hours now and it's still having the problem. I'm currently using a computer in the computer lab downstairs to post this, but I can only stay in here for so long before I have to give the computer to somebody else. So please, if anyone has any ideas or suggestions as to what might be causing this or, even better, how to solve this problem, let me know!
Title: Re: Can't access RMRK
Post by: modern algebra on February 25, 2008, 03:53:32 AM
Try a hard refresh. Ctrl + F5. If that doesn't work, try clearing your cookies - well, clear everything, history, etc...

I've had this problem too logging on from a computer that requires you to sign in for access to the internet connection, except mine was on firefox. It would happen to the site that I was trying to access when it directed me to the sign in page.
Title: Re: Can't access RMRK
Post by: Zylos on February 25, 2008, 09:58:10 PM
Refreshing and clearing out all cookies/history/temp files did not work. Also, I'm having the same problem with Firefox too, so it's not just a problem with Internet Explorer. This is really disturbing...
Title: Re: Can't access RMRK
Post by: Esmeralda on February 25, 2008, 10:01:18 PM
I have the same problem as you, I am currently using a proxy to browse :(
Title: Re: Can't access RMRK
Post by: Zylos on February 25, 2008, 10:33:53 PM
Well, good news. Following Raski's example, I'm at least able to log on to RMRK from my computer through a proxy. However, it's slow as hell to use a proxy, so I'm still open to any suggestions for alternate solutions.
Title: Re: Can't access RMRK
Post by: Irock on February 25, 2008, 10:35:44 PM
Me and Roph are working to find a solution. Rest assured that this will be fixed. :police:
Title: Re: Can't access RMRK
Post by: :) on February 25, 2008, 10:46:22 PM
Quote from: Irock on February 25, 2008, 10:35:44 PM
Me and Roph are working to find a solution. Rest assured that this will be fixed. :police:

lol
Title: Re: Can't access RMRK
Post by: Sophist on February 25, 2008, 11:49:57 PM
Quote from: Nouman on February 25, 2008, 10:46:22 PM
Quote from: Irock on February 25, 2008, 10:35:44 PM
Me and Roph are working to find a solution. Rest assured that this will be fixed. :police:

lol

lol Roph Are Working
Title: Re: Can't access RMRK
Post by: Roph on February 25, 2008, 11:51:44 PM
Shouldn't be happening anymore =)

They were 403 errors, right?

Working with some new cache modules, still needs some fine tuning it seems.
Title: Re: Can't access RMRK
Post by: Zylos on February 26, 2008, 12:02:36 AM
Actually, no, it's not the 403 errors. I stopped getting those a long time ago. My problem is that I can't connect to RMRK at all without having to use a proxy. I don't think it's a problem with the site, but rather a problem with my particular computer. There's probably nothing you can physically do to help me other than give me some advice.

Title: Re: Can't access RMRK
Post by: Roph on February 26, 2008, 12:38:16 AM
Can you load crankeye.com, slyph.org or tayzonday.org from the PC that's unable to load RMRK?

Those are on this server but not all on the same IP address, that's why I'm curious.

And when you're unable to get RMRK up, are you able to ping / traceroute it?

start -> run -> type in cmd and go

first try "ping rmrk.net", then try "tracert rmrk.net"
Title: Re: Can't access RMRK
Post by: Zylos on February 26, 2008, 01:04:42 AM
I'm unable to access any of those sites, and all that the cmd says is "Request timed out."

(https://rmrk.net/proxy.php?request=http%3A%2F%2Fi254.photobucket.com%2Falbums%2Fhh99%2FZylos_2007%2Fcmd.jpg&hash=caf98563f53e944218d683010d59d7a39735e664)
Title: Re: Can't access RMRK
Post by: Irock on February 26, 2008, 01:17:51 AM
(https://rmrk.net/proxy.php?request=http%3A%2F%2Fimg132.imageshack.us%2Fimg132%2F4063%2Flulga0.png&hash=da79cae9b21a3de62e1151c4159c3284b74535b0)

White on blue is better. ::)
Title: Re: Can't access RMRK
Post by: Roph on February 26, 2008, 02:05:42 AM
What's the IP (http://www.whatismyip.org) of the machine you can't load it from? (PM if you don't want it public)
Title: Re: Can't access RMRK
Post by: Roph on February 26, 2008, 02:21:50 AM
Try now?
Title: Re: Can't access RMRK
Post by: Zylos on February 26, 2008, 02:36:56 AM
Hallelujah! It's working now! Thank you Roph!